What is e-commerce fulfillment?
E-commerce fulfillment is the outsourced logistics behind your online shop: inbound, storage, picking, packing, shipping and the handling of returns. LogYou takes over this entire chain — including the shop connection and real-time stock levels — so you can focus on product and marketing. Across all orders, our pick accuracy is 99.92%.
Who is a fulfillment provider the right fit for?
As a rule of thumb, outsourcing starts to make commercial sense from around 10 parcels per day. LogYou works with D2C brands, marketplace sellers and mixed B2B operations — from the growing Shopify shop to the seller connected to Amazon, eBay and Otto. There is plenty of headroom: we currently manage 35,000 SKUs in fulfillment.
What does e-commerce fulfillment cost at LogYou?
You are only billed for what actually occurs: inbound, storage space, picks and shipping, each itemised separately — with no setup fee, no flat warehouse fee and no minimum term. For a first orientation, use the cost calculator further down this page; we prepare a binding quote within 24 hours once we know your volume, your weights and your shop system.
How quickly do orders reach the customer?
Orders received by 2 PM leave our warehouse the same day. Within Germany, transit time is then 1–2 working days, and 2–4 working days to other EU countries — shipped with DHL, GLS, UPS or DPD, depending on destination country and rule set.
How long does onboarding take?
Shorter than most people expect: for standard systems such as Shopify, Shopware, WooCommerce or JTL-Wawi, shop connection, SKU mapping and initial stock intake are usually done in 1 day. We reply to your enquiry within 24 hours, and a switch from another fulfillment provider runs without a shipping stop.
Does LogYou also handle returns and B2B orders?
Yes, both in parallel. Returns are received, inspected against your criteria and refurbished — sellable goods are back in your shop stock in under 48 hours. At the same time, LogYou handles B2B orders: from a single carton to a full pallet, including the delivery note and labeling requirements of your retail partners.
Does LogYou also handle kitting and Amazon FBA prep?
Yes. Kitting, set building and displays run as a value-added service directly in the warehouse — a set is picked within the order as one single pick. For Amazon we take care of Pre-FBA preparation: FNSKU labeling, polybagging and cartons to Amazon specifications, including for Seller Flex. Both run on the same stock.
How accurate is the cost calculator on this page?
The calculator covers the three variable building blocks that occur in almost every D2C order: pick & pack, shipping and returns — using the same rates that go into our quotes. Storage and inbound are not included, as both depend on SKU mix and delivery rhythm rather than on the number of orders. For a binding calculation covering all building blocks, a short enquiry is all it takes — reply within 24 hours.